There is no business without the right people. Human resource becomes the key mantra and ECAs need to identify ways to retain employees, improve employee satisfaction, identify training needs and avenues and have in place a rewards and recognition system that will ensure HR loyalty and help ECAs win the war for talent.
Globally more jobs are created by the small and medium sector, especially in emerging economies. With or without crises, the needs of inclusivity force country managers to focus on SMEs in a bid to ensure policy support to
SMEs or emerging corporates have a people ecosystem that is essentially familial. The dynamism comes from individual enthusiasm with the entrepreneur/business leader providing the stewardship and keeping the cauldron of